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Frequently Asked Questions
Coffee Specific
Coffee tastes best after it has had some time to "rest". We recommend letting it rest for at least 1 week after its roasted, but think it is at it's absolute best 2 weeks after its roast date.
Our coffees are grouped by roast profile:
Roadrunner – Our darkest roast
Voltage Sunset Collection – Our medium roasts
West Oak Collection – Our light roasts
Orders
We roast and ship coffee twice a week, Monday through Thursday, with a Wednesday 1PM CDT order cutoff to get it shipped out same week.
- Order before 1PM CDT Wednesday → Roasted and shipped by end of day Thursday.
- Order after 1PM CDT Wednesday → Rolls into the following Monday's batch.
- Please note that the shipping timeline depends on your selected shipping option.
If you have specific shipping requests or concerns, please e-mail us and we'll work to accommodate!
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
General Inquiries
We are open Monday - Friday from 8:00 AM – 3:30 PM (CDT).
Please feel free to email us at wholesale@voltagecoffeeproject.com, and we will get back to you within 1-2 business days.
You can contact us through our contact page! We will be happy to assist you.
