Shipping Orders placed on Wednesday (after 1pm) through Monday (before 1pm):
We will roast your coffee the following Tuesday.  It will ship that same day by 6pm.  

Shipping Orders placed on Monday (after 1pm) through Wednesday (before 1pm):
We will roast your coffee that Thursday.  It will ship the same day by 6pm.  

ALL Pick-Up Orders placed by 1pm Wednesday will be ready that Friday. Orders placed after that cut-off will be ready for pick-up the following Friday.

Common Shipping Service Times
USPS First Class & Priority Mail*: 1-3 days
UPS Ground*: 1-5 days

NOTE: Tracking information will be available the Tuesday or Thursday your order is roasted.

*Some exceptions apply — More info here: 
USPS Shipping Services, UPS Time Calculator 

Our subscription items work by automatically placing and charging recurring orders.  By selecting your subscription frequency, you are choosing how often an order will be placed on your behalf.  Like all other orders, subscriptions are charged when the order is placed.  Upon successful payment, we will process your order the next roasting day (see above). 

The subscription order will automatically retry payment.  If payment fails again, your subscription will be suspended.  You may log into your account to update payment and reactivate your subscription!

If you created an account on our site when you first purchased your subscription, you can change all your subscription details by logging into your account! (If you checked out as Guest, please email us so we can send you an account activation email.)

Select the “Account” icon from the navigation menu.  Log in to your account, then select “Manage Subscriptions” from the account menu. From here, you can change the coffee, grind size, frequency, payment, & shipping settings of your subscription. 

Once you save your new settings, all future orders will be updated. You will not be charged until your next order is processed.

You will receive an email with your tracking number when your order is shipped.  If you believe that your order should have been shipped by now, but you do not see an email from us, please email us at wholesale@voltagecoffeeproject.com so we may check on the status of your order.

NOTE: If you have not received any emails from us after placing your order, it’s possible there was error when entering your email address.  Please contact us at by sending an email to wholesale@voltagecoffeeproject.com!